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We’re looking to crown the company providing the best customer care at 2026 West Norfolk Mayor’s Business Awards

By Jeremy Ransome

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jeremy.ransome@iliffepublishing.co.uk

Published: 06:00, 14 November 2025

King’s Lynn Residential Home was recognised for having the best Customer Care in West Norfolk at this year’s Mayor’s Business Awards.

The Kettlewell Lane business beat opposition from Crown Lodge, in Outwell, and Munchkin and Me to take the coveted award.

Customer Care is one of 12 awards open for nominations at the 37th business awards, which once again take place at the Alive Corn Exchange in Lynn’s Tuesday Market Place.

Headline sponsor for the glittering black tie occasion on , on Friday, March 6, is once again West Norfolk Council, with the Lynn News and our sister publication Your Local Paper organising the event. Popular ITV Anglia presenter David Whiteley will be hosting

As well as nominations being open, category judges will also get together to crown the winner of The Mayor’s Business of the Year from all of the overall winners.

The Customer Care award will recognise the organisation, irrespective of size or sector, that can prove the customer really does come first.

King's Lynn Residential Home won the Customer Care award in 20205King's Lynn Residential Home won the Customer Care award in 20205
King’s Lynn Residential Home won the Customer Care award in 20205

You will need to be able to demonstrate commercial success and strategies for growth whilst achieving excellence in looking after customers.

The organisation must have objectives for high-quality customer service and clear methods of monitoring and evaluating standards.

The full list of award categories and sponsors is as follows:

Environmental Champion (sponsored by West Norfolk Council), Small Business of the Year (Mapus-Smith & Lemmon LLP), Business Innovation (Metcalfe Copeman & Pettefar LLP), Apprentice/Trainee of the Year (Greenyard), Champions in Agriculture (Brown & Co), King’s Lynn Champion (Discover King’s Lynn), Employee of the Year (MARS), Customer Care (My House Agency), Leisure & Tourism (Fraser Dawbarns LLP), Best Established Business of the Year (Brown & Co), Independent Retailer of the Year (sponsorship available), Business Leader of the Year (British Sugar).

My House Agency has sponsored the Customer Care awardMy House Agency has sponsored the Customer Care award
My House Agency has sponsored the Customer Care award

This prestigious annual awards programme is a memorable highlight in the region’s business calendar, attracting hundreds of nominations every year from businesses across West Norfolk.

You can nominate your own business, and each business can nominate in two categories. Nominations close at 5pm on Friday, November 28.

Visit: www.mayorsbusinessawards.co.uk

Guests at this year's awardsGuests at this year's awards
Guests at this year’s awards
West Norfolk Council are the headline sponsor and the Environmental Champions award sponsorWest Norfolk Council are the headline sponsor and the Environmental Champions award sponsor
West Norfolk Council are the headline sponsor and the Environmental Champions award sponsor
Mapus-Smith & Lemmon LLP is sponsoring Small Business of the YearMapus-Smith & Lemmon LLP is sponsoring Small Business of the Year
Mapus-Smith & Lemmon LLP is sponsoring Small Business of the Year
British Sugar is sponsoring the Business Leader AwardBritish Sugar is sponsoring the Business Leader Award
British Sugar is sponsoring the Business Leader Award
Metcalfe Copeman Pettefar are sponsoring the Business Innovation awardMetcalfe Copeman Pettefar are sponsoring the Business Innovation award
Metcalfe Copeman Pettefar are sponsoring the Business Innovation award
Greenyard are sponsoring the Apprentice or Trainee of the Year awardGreenyard are sponsoring the Apprentice or Trainee of the Year award
Greenyard are sponsoring the Apprentice or Trainee of the Year award
Brown & Co are sponsoring Champions in Agriculture and Best Established Business of the YearBrown & Co are sponsoring Champions in Agriculture and Best Established Business of the Year
Brown & Co are sponsoring Champions in Agriculture and Best Established Business of the Year
Discover King's Lynn has sponsored the King’s Lynn Champion awardDiscover King's Lynn has sponsored the King’s Lynn Champion award
Discover King’s Lynn has sponsored the King’s Lynn Champion award
MARS is sponsoring the Employee of the Year awardMARS is sponsoring the Employee of the Year award
MARS is sponsoring the Employee of the Year award
Fraser Dawbarns sponsor the Leisure and Tourism categoryFraser Dawbarns sponsor the Leisure and Tourism category
Fraser Dawbarns sponsor the Leisure and Tourism category

Business Free Kings Lynn Jeremy Ransome

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Source: www.lynnnews.co.uk